RECENT REVIEWS
ANON
Thank you so much for your calm head in a complicated property transaction
Jenny
Special thanks to Derek always so helpful.
Julie
Many thanks to Simon Peacock for all the professional advise, care and attention in completing my difficult legal matter.
Simon and all the staff I dealt with were always helpful.
I would highly recommend Simon and Austin & Carnley.
Yvonne
A very personal and sympathetic service.
Daniel
Used Austin & Carnley for the conveyancing on my recent property sale.
Solicitor Debbie Carvey provided an excellent and efficient service throughout.
It can certainly be a stressful time selling a property, but Debbie kept me informed throughout the process, and the costs were very reasonable.
Would highly recommend their conveyancing services.
ANON
I have been really pleased with the standard of service that I have received from their solicitor Simon Peacock.
He has guided me through quite a complex legal matter and resolved it ahead of schedule in a transparent and professional manner.
I am extremely happy with the outcome and it has totally exceeded any expectations I had at the outset of this matter. Whenever I have contacted Austin @ Carnley I have found all of the staff, without exception, both courteous and helpful.
I really cannot recommend Simon and this firm highly enough.
Daniel
I cannot speak highly enough of the team at Austin & Carnley, particularly the ever professional Jeanie McCaw and Samantha Bartram.
Jeanie handled our house sale and purchase and was reassuringly professional, honest and friendly and gave us every confidence that we had appointed the right firm to handle our house move. Due to the incompetence of our buyer's Solicitor, our completion was delayed by 48 hours.
During this stressful and worrying time Jeanie and Sam worked over and above for us to ensure we finally got our keys. I will be forever grateful to Jeanie and Sam for all they have done for us. I highly recommend Austin & Carnley and we will be using them again for other matters in the future.
Suzy
I highly recommend Austin & Carnley. They have helped me with two problems. One of them was a humungous headache. They sorted out what seemed to me a nightmare of a situation. The other problem, somewhat smaller, was also sorted out.
Without Austin & Carnley I would have had two dark clouds over me (not through any wrongdoing of mine) for the rest of my life. A&C conquered two injustices. They have changed my life for the better. Much better.
Austin & Carnley deal in truth and facts and compassion. Their integrity, knowledge and kindness were, and still are, deep in my heart. Whether you have a problem or not, I strongly advise you to learn more about them as you never know what is round the corner.
Sam
Debbie Carvey and Melissa Buteux are awesome!
Fast and efficient - we can’t speak highly enough of them.
Competitive rates, very friendly service - always felt they were fighting for us.
Would highly recommend.
So fast too. The rest of the chain couldn’t keep up. Not only did they finish first but they then whipped the rest of the chain into shape.
We won’t use anybody else from now on - be it purchase or sale instructions.
Thank you Debbie and Melissa!
Susan
We needed advice and guidance on a family law matter. Simon Peacock was fantastic. He tried to allay our fears and handled the whole process brilliantly. Also highly recommend Jyoti Wood who acted for us in court.
5 stars for everything on reviewsolicitors.co.uk
Caroline
Can I say a BIG thank you for Friday with my parents, they were very complimentary of how you explained things to them. You made them feel very relaxed and they chatted after about the “half apple” example you gave.
Mr & Mrs Cox
Mr Stefano De Nisi having previously acted on our behalf we had no hesitation asking him once again to secure another lease, having already experienced his professionalism and diligence we knew we were in safe hands for which pass on our thanks
Michael & Charlene
Really pleased with the conveyancing work carried out by Debbie Carvey and Melissa Buteux.
They were responsive, always helpful when answering queries, and the quote for the work was accurate.
In fact we were ready to complete before the rest of the chain as Debbie and Melissa were so efficient!
Charlotte & Steve
As first time buyers myself and my partner wanted a solicitor that would talk us through each step clearly and make us feel at ease with the whole process. Austin and Carnley certainly did that and were happy to answer any questions we had big or small!
We felt reassured that they had our best interests at heart and we wouldn't hesitate to use them in the future.
Thank you for all your help and support Austin and Carnley!
Justine
I have used this firm on 2 separate occasions. On both occasions we were extremely happy with the excellent level of service that they provided.
Prompt replies, Clear, sound advice but also being personable.
I would and have recommended them to my friends and family and would not hesitate to use them again in the future. Many thanks
Erwann
I got in touch with Mr Peacock who was extremely professional in the way to approach a new client, calling me after my inquiry on the website for free. Thereafter detailing that he would deal with my issue for a fixed rate including one face to face meeting and letter.
Mr Peacock welcomed me in person in a socially distanced 30 minutes interview during which we both agreed on the wording of the letter to send to the insurer. Not even 24h after the letter was sent, I received an email from the insurer stating that the claim against me was withdrawn and all the fees that were unduly charged to me would be refunded to me in its entirety by the end of the week.
I would definitely recommend using Austin Carnley services if you have similar kind of issues, and especially Mr Peacock from my personal experience with him.
Susan
Good advice from Simon Peacock. Always helpful and very professional. Highly recommended.
Mark
Dealt with Austin and Carnley for the conveyancing on our house sale and purchase.
Jeanie was professional and very efficient even in the strange times brought about by the covid lock down.
Margaret
Absolutely recommend Austin & Carnley, and Debbie in particular.
She’s really aware of what I needed as a client and went the extra mile to make sure my needs were met very professionally.
A great service. Thank you.
Sian
Can I just take the opportunity to thank you and Denise for being so efficient and pleasant to deal with. I really appreciate it.
Jo
I just had the pleasure of using their services for conveyancing. Jeanie provided a professional and seamless service. I never had to push for anything, everything was done so no need to. She was always available to talk to everyone else involved in the process and kept everyone up to date at all times. Money well spent, and would highly recommend her.
Lindsey
Debbie offers a very friendly, knowledgeable and efficient service. She went above and beyond when helping a sick friend to ensure they had a Will in place, allowing them to relax knowing all their finances were taken care of. Would highly recommend.
Andrew
A very friendly, open and main speaking service. Nothing hidden and no surprises. Communication was always quick. Very efficient with all they did and I highly recommend them.
o 5 stars for Value For Money, Communication, Initial Impressions, Approachability, Documentation Accuracy and Legal knowledge on reviewsolicitors.co.uk
Antoinette
It is with gratitude that I write this. Thank you for your assistance in the matter of the above property. Your professionalism has been exemplary. If I decide to invest in property here in the future, I will call upon you.